• FAQ

  • What should I do in case of an emergency like water dripping from my ceiling?

    Safety comes first. If there are any electrical appliances nearby, turn the electricity off at the main breaker. Then, turn off your main water shut off valve. It’s a must to know where this is! If you have a water meter, that is where your main valve should be located. Once the immediate water flow is stopped, Call Flush Masters immediately 403.332.3018. 
     

    Should I be concerned about carbon monoxide?
    Carbon monoxide, also known as the silent killer, can pose a serious threat in some instances and is yet another reason to have your furnace and water heater inspected by Flush Masters. A carbon monoxide detector is a something every home or business should have.

    How much carbon monoxide is too much?

    Any amount of carbon monoxide in the home should be considered dangerous as it is a sign of a growing problem. If the problem is not fixed, the levels will only get higher and could possibly become lethal.

    Why do I have hot water in my toilet?

    You may have hot water in your toilet because of a bad flapper in the toilet tank or a bad fill valve. When a toilet has a mixing valve (to prevent condensation), a little hot water is added to bring the temperature up. When this system is not functioning correctly, you can get a bowl full of hot water!

    Can a water heater tank be repaired?

    No. Once the tank has failed it cannot be repaired: the water heater must be replaced.

    What causes sewer back ups?
    Common causes for main sewer back ups include: root intrusion into the line from trees or bushes, settling of the ground, improper initial installation, foreign objects and tap failure at the city main.

    If you give me a quote, will you ever exceed that price?
    Sometimes we will run into unusual situations after we start the job that may require additional work. We will always stop, inform you of the situation and complete another quote for any price changes. We will always present them to you for approval.